FAQ

About the courses

How can I access and listen to the courses?

How to Access and Listen to Your Course

Once you’ve purchased a course, you will receive a download link via email and on the confirmation page. The download is a ZIP file containing:

  • An MP3 audio file

  • A PDF transcript

  • A PDF worksheet

 

Option 1: Download the Complete ZIP File (Recommended)

This ZIP file contains all course materials in one download. To open it, follow the instructions below based on your device or operating system.

Then:

Windows (PC)
  1. Download the ZIP file via the link you received.

  2. Right-click the ZIP file and select “Extract All…”

  3. Choose a location and click “Extract”

  4. Open the extracted folder. You’ll find:

    • A .mp3 file (open with any audio player, like Windows Media Player or VLC)

    • Two .pdf files (open with Adobe Reader or your browser)

 

macOS (Apple Computer)
  1. Download the ZIP file.

  2. Double-click the ZIP file — macOS will automatically unzip it.

  3. Open the folder to access:

    • The MP3 (plays in Music, QuickTime, or VLC)

    • The PDFs (open in Preview or any PDF reader)

 

Linux (Ubuntu or other distros)
  1. Download the ZIP file.

  2. Right-click and choose “Extract Here” or use unzip in the terminal.

  3. Open the folder and use:

    • Any media player (Rhythmbox, VLC, etc.) for the MP3

    • Evince, Okular, or any PDF viewer for the PDFs

 

Android Phones & Tablets
  1. Download the ZIP file using your browser.

  2. Use the built-in “Files” app or a free app like ZArchiver to unzip it.

  3. Inside the folder:

    • Tap the MP3 to play it in your default music app

    • Open the PDFs with Google PDF Viewer or any reader app

📌 Tip: If your phone can’t open ZIP files, try a free app like “RAR” or “ZArchiver” from the Play Store.

 

iPhone & iPad (iOS)
  1. Tap the download link and choose “Download”

  2. Open the “Files” app and locate the ZIP file in Downloads

  3. Tap the ZIP to automatically unzip it

  4. Open the folder to:

    • Play the MP3 using the built-in player or Files app

    • View the PDFs using Books or any PDF reader

📌 Tip: If your iPhone doesn’t unzip automatically, use a free app like “iZip” or “Documents by Readdle”

 

 

Option 2: Download Files Individually

If you prefer not to download the full ZIP file, you can access each file directly, either via the confirmation page or via the confirmation email.

  • Audio (MP3)

  • Transcript (PDF)

  • Worksheet (PDF)

You can open these files directly on any device without needing to unzip anything.

 

We offer both audio and video courses; each clearly labeled so you know what to expect.

Most courses aim for around 60 minutes. If a topic demands more depth, we don’t cut it short. But we also don’t believe in filler. It’s about clarity, not quantity.

All our courses are downloadable, so you can listen, watch, and reflect on your own time, anywhere.

Yes. Unless otherwise stated, each course includes supporting materials, such as key concepts, reflection prompts, or challenge worksheets to help you engage more deeply.

Absolutely. No deadlines, no drip schedules. The calendar is already busy enough.

Purchasing & Access

Just like any other online store. Select a course, check out, download.

We currently accept iDeal and Credit Cards via Mollie.

You’ll see the download link right after purchase and you’ll also receive it via email for safekeeping.

No. But we trust you’ll use that freedom consciously, not recklessly.

If you’re genuinely disappointed, reach out. We’re not here to trap people with fine print; we’re here to build something that’s worth your time.

Workshops & Events

Yes, but only on request. Workshops (online or offline) are organized by others, and we’re invited to lead them. We don’t currently host our own events.

That depends on the agreement between us and the organizer.

Since we don’t organize them ourselves, we don’t publish schedules or announcements. Please check with the organizing institution.

Philosophy & Sharing

Yes. If it helps someone else, pass it on.
No guilt. No tracking. No tricks.
We trust your judgment and we believe knowledge should move freely when it matters most.

If you’re truly in a tight spot, and no one in your circle can share it with you, reach out.
We’ll make sure you get access. No questions, no judgment.

This was never meant to be locked away.
It was meant to find you when you need it.

Technical & Support

Use the Contact page to get in touch. We’re happy to help.

Please contact us, preferably via WhatsApp or Signal, since it’s faster than email.

No. For support, we use email, WhatsApp, and Signal.
We see social channels as informal spaces, not service desks.